UPS tiene un pesimo servicio si la contestadora automatica no reconocer tu número, no hay forma de obtener informacion. Me himajino que con esto perdi mi dinero. Que Vian abierto una investigation, pero ahora ni mis correos electronicos contestan, motostorm. Que ya lo entregaron, pero yo nunca lo recibí. UPS has a horrid customer service and if the answering machine does not recognize your tracking your are screwed. Supposedly UPS left the package on the door. UPS has allways giving me diferent excuses, but reality is no helmet on my posecion.and no replying from Motostorm to my E Mail. Then they were going to open a claim to UPS. Last thing I was told that as you can see that the helmet was deliver.
I don't received.and no body is telling me why I send several e mail, and not answered I think that my money was ripio off since the merchandise is already pay. All that I can tell has changed are the graphics and snell sticker on the back. The liner has been in use since the XD3 (part s fit both), the vents, shape, visor, and brim are all the same. I order#483264 I was told to be deliver friday nov 25 2022. The 2020 XD4 is functionally identical in all major ways to the 2012 XD4. I’m not a gambler so I take the safe route.Me prometieron mi orden#483264 en viernes no lo recibi.ups me dise una cosa y después otra.y mi producto no llega.mande 3 correos electrónicos y no me contestan. Motostorm Motostorm Reviews 633 Average 3.7 VERIFIED COMPANY Visit this website Write a review 3. Paying all the potential extra fees can eat into the cost savings. I hesitate to have it shipped to the house. I can’t even remember everything that I have bought from them. 10 Like everyone else I like to save money where I can so I ordered some Givi bags from a Non US company in Italy called Motostorm because of their cheap prices you can find on their website. Oh, bought a set of givi e22s from them as well. Keep checking the outlet.Īnyway, the luggage set was waaaay cheaper than anything I could find here. Don’t forget to apply your discount codes when ordering. Everything came quickly and well packaged. I have never had any issue with any of my ordering BUT I am buying things that I don’t need to know the sizing for. I actually Skyped them at motostorm a couple years ago, I talked to some guy with a sexy Italian accent. I try to make the order worth the 60 buck shipping, I’m not spending 100 bux, go big or go home. I ordered a three set of kappa k venture aluminum panniers and two tank bags in one order and I have bought other various items from them. It’s a nice day ride down number two, and the parkway. I have it sent to my US shipping addy at 1000 islands,ride over and pick it up. I have ordered a LOT of stuff from motostorm in Italy. But once in a while the process ends up costing you more in terms of time and frustration. Most times it goes smoothly and you end up saving a lot of money. I've ordered many things from the US and Europe. But f*ck me if I'm going to go through the warranty process again! The locking mechanism is sticky and not as good as my last Schuberth. And to top it off, it's not fixed 100% either. And it took nearly two months for me to get my helmet. In the end, I barely broke even if I had ordered locally. That took another month, and a lot of effort on my part.
I had to get all my documentation and receipts from the credit card company to request a refund from CRA. Italian shop resent me the helmet but didn't specify on the packing slip that it was a replacement, so I was charged duty a second time. Thankfully, it was done via eBay so at least eBay had my back on this. When it was repaired, the Italian shop wanted me to pay for shipping again, and it was a big battle for them to pick up the tab. Italian shop didn't send me a replacement, but instead forwarded the helmet to Schuberth in Germany to get fixed. Took two weeks to get there at the cheapest courier option. Helmet arrived and the flip-up locking mechanism jammed the first time I tried it on.Īfter many e-mails back and forth with pictures and videos to prove it was really broken and not user-error, I sent it back to Italy at my cost. It was easily $250 cheaper than buying it locally, even after shipping and duty. However, if the product is defective or damaged, then it will end up costing you untold $$$ and time.
You end up financially ahead if nothing goes wrong.
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